FAQs

PA’UE Beach Lounge is located on Isla Grande in Colombia’s Rosario Islands, just off the coast of Cartagena. The boat journey from Cartagena takes approximately 45 minutes, depending on sea and weather conditions.

The Island Day experience includes round-trip boat transportation from Cartagena. Guests meet at Muelle de La Bodeguita, Entrance 4, in Cartagena’s historic center. Your booking confirmation will include the exact check-in and departure time.

The Island Day pass includes round-trip transportation in a sport boat, a welcome glass of champagne, bottled water, lunch with a soft drink, selected 2-for-1 drinks, an ocean-view bed for two, kayak and paddle-board access, and music from the resident DJ. Inclusions can vary by package, so review your selected experience before booking.

Yes. Your Island Pass gives you access to both atmospheres, and you can move between Relax Beach and Party Beach at no additional cost. Party Beach is reserved for adults, while Relax Beach welcomes couples and families.

Yes. Relax Beach offers a quieter atmosphere with shaded areas, ocean-view beds and easy access to the sea. Party Beach is adults-only. Island Day is not recommended for children aged one to three, and current child rates should be confirmed when booking.

Yes. Guests arriving in their own or a chartered boat are welcome. Access and private lounge options should be reserved in advance so the team can confirm availability, capacity and the applicable minimum consumption or entrance conditions.

Bring swimwear, a towel, sun protection, a hat, comfortable sandals and insect repellent. A light change of clothes and a waterproof pouch are also useful. Towels and optional activities are not included in the standard Island Day package.

Safety comes first. Return times may change according to sea and weather conditions. If PA’UE must cancel the experience because of adverse weather, guests may reschedule without an additional charge or request a full refund under the published booking policy.